Receptionist

The role

We're looking for an organised, experienced receptionist to join our Orpington college. You'll be a welcoming first point of contact and help the day run smoothly with clear communication and careful attention to the details.

From greeting students and visitors to answering calls and passing on messages, you'll handle a varied workload with a friendly, professional approach. You'll work with the wider team to make sure enquiries reach the right person and follow-up tasks are completed.

Organised, experienced and welcoming

What you'll do

• Welcome students, visitors and colleagues, helping them find the right person or place and making them feel at ease.
• Answer telephone and email enquiries professionally, provide accurate information and direct specialist questions to the appropriate colleague.
• Take clear messages, record enquiries and follow up outstanding actions so information is passed on reliably.
• Support day-to-day administration, including updating records, preparing information and coordinating with the college team.
• Keep the reception area organised and presentable, and help colleagues prepare for the day's students and visitors.
• Handle personal information carefully and flag urgent enquiries or issues promptly to the relevant team member.

What you'll bring

• Previous receptionist experience and a friendly, professional manner in person and on the phone.
• Strong organisation and attention to detail, with the ability to manage several enquiries and administrative tasks.
• Clear written and spoken communication and care when recording messages and updating information.
• Confidence using email and digital office systems, with a willingness to learn the college's tools.
• Reliability, a helpful team approach and the ability to work full time on site at our Orpington college.

It would also be helpful to have

• Experience in a college, training centre, salon, clinic or another busy reception environment.
• Experience supporting bookings, scheduling or customer service administration.

Your application

Tell us about your reception experience, the systems you have used and how you keep a busy front desk organised. Include your CV, availability and a short supporting statement.

We'll review your application against the role requirements and contact you if we'd like to arrange an interview. If you need an adjustment to the application process, please let us know.